OUR GUARANTEE: We unconditionally guarantee all merchandise. If you are not completely satisfied with your purchase, you may return it to us within 30 days for a credit or refund. Just send the item back to us by UPS/FedEx/USPS or insured parcel post along with the original packing slip. Please call us at 1-800-348-3841 to receive a Returns Goods Authorization Number. We cannot accept any products back without this number. We cannot pay for the return shipping costs.

SHORTAGES/DAMAGES: Shortages, damaged or defective goods must be reported to Pacific Supply Company within 2 business days of receipt of shipment. Claims for goods lost or damaged in transit must be filed with the carrier.

WARRANTIES: Individual Manufacturers specifically detail Warranties and Warranty Repairs. As an authorized wholesaler for the products we sell to your company, the original manufacturer warranty passes through to you and your customers. No additional warranties are written or implied.